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Term and Conditions

 

The following terms and conditions apply to all transactions of coins or banknotes by the Obsolete Money Exchange. By using our service, you agree to the terms and conditions set out below. Please read them carefully.

 

Treatment of Goods

Your goods are treated as second hand items. The prices offered are based on their collector value of your items. As such all items sold fall under the second-hand dealer legislation and will be on sold for their retail collector value.

Terms of use

You must be 18 or over, or have parental consent, to use our service. You must be the rightful owner of the coins and/or banknotes you want to sell, or you must have permission from the rightful owner(s) to sell them.

Authenticity

We do not accept counterfeit banknotes or coins, or for banknotes or coins for which there is a reasonable doubt about their authenticity. We do not accept specimen banknotes or banknotes that have been deprived of their value, e.g. by punched holes, defacement, shredding, anti-theft dye or stamps. We do not accept mutilated coins or banknotes. All banknotes submitted for exchange must have all the required safety features (watermark, security thread, optically variable ink, raised intaglio printing etc). When there is reasonable doubt about the authenticity of a banknote or coin, we may refuse to buy the disputed banknote/coin, which will be sent back at your request and expense. All returned items will be sent by Australia Post signature on delivery mail.

Lawfulness

We do not purchase banknotes or coins that were obtained in a wrongful or unlawful manner. If there are doubts about the origin of a consignment of notes and/or coins, we may ask for additional information. When there is doubt about the origin or lawfulness of a consignment of banknotes or coins, we may refuse to exchange the disputed banknotes/coins. which will be sent back on the client’s request and at the client’s expense. All returned items will be sent by Australia Post signature on delivery mail.

Second Hand Dealer and AUSTRAC Legislation

We comply with all second-hand dealer and AUSTRAC legislation as well as any other laws applicable in Australia. As such we may require the supply of proof of identity which may be shown to the police, AUSTRAC or other government agency. We will not accept coin or banknotes that were obtained by illegal or unlawful means. Our services are not to be used for money laundering.

Banknotes and coins accepted for purchase

Banknotes and coins submitted for purchase are accepted when they meet the Authenticity requirements and are of an undamaged standard. We reserve the right to refuse to purchase any coin or banknote. Any banknotes and coins we refuse to purchase will be returned upon request and at the expense of the client. All returned items will be sent by Australia Post signature on delivery mail.

Purchase value

The Obsolete Money Exchange calculates the rate on current banknotes at 10% below the current exchange rate as shown on XE.com.

The Obsolete Money Exchange calculates the rate on withdrawn, demonetarized or non-current banknotes at 50% of the exchange rate had the note still been current. Where an exchange rate cannot be determined The Obsolete Money Exchange will pay a fair value on the banknote. This value will be based a fair numismatic wholesale value.

The Obsolete Money Exchange calculates a rate on current individual coins with a face value of more than AU$0.75 at 50% of the current exchange rate as shown on XE.com. All other coin, including withdrawn coin, demonetarized coin or coins of low face value with be purchased at a rate based on $7.50 per Kilo.

The rates paid are a basis of obtaining a collector value of the coins and banknotes. We are not a money exchange, but a dealer in second hand coins and banknotes.

Every customer will receive a confirmation email of the purchase price before payment is made.

Shipping

The shipping of banknotes and coins submitted for sale is at the risk of the customer. We cannot be held responsible for items lost in the mail, which is why we encourage customers to use a tracked or signed for delivery service. On our webpage, you can read tips about how to pack and send coins and banknotes securely by mail. The customer is free to choose between regular mail and registered mail, however we will not be responsible for any item until it is in our possession.

Incomplete, missing and incorrectly filled in forms

Incomplete, missing and/or incorrectly filled out exchange forms slow down the exchange process. In case of missing, unreadable or incorrect information, we will contact the customer by e-mail, if a legible and working e-mail address is available. When a signature is missing, we will ask to resend a signed exchange form. Only on receipt hereof, the submitted banknotes and coins will be exchanged and paid for. We cannot be held responsible for any consequences of errors filled in by the customer on the exchange form.

Payment

Every customer will receive payment for the value of the banknotes and coins submitted and accepted by us. An offer to return any items not accepted by us will be made and if accepted items will be returned at your cost by registered mail.

Once your coins and banknotes are sorted you will be emailed with the amount to be paid. Payment will be made within 20 working days of the receipt of your items.

Customers can choose to be paid into an Australian Bank account in AUD. Alternatively payment can be made by PayPal in AUD, USD, GBP or and other currency supported by PayPal.

Applicable law and jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia and any disputes will be decided only by the Australian courts. We reserve the right to change any of these terms and conditions at any time. If you do not wish to comply with these terms and conditions then you are required to cease using this website.

Incorrect bank account numbers, postal and email addresses

In order to make a payment, we need correct payment details, either a bank account, a postal address to send the cheque to, or an e-mail address for payments by PayPal. Incorrect or missing payment data on the exchange form may result in payment delays, payments credited to the wrong account, or bank charges applied by the receiving bank. We are not responsible for any of these results, in case the submitted payment details are wrong or incomplete. Any costs resulting from incomplete or missing payment information will be passed on to the customer.

Privacy

We value your privacy. The information you provide will only be used by The Obsolete Money Exchange and associated entities. It may also be exchanged with suppliers and service providers to our business for the purpose of providing the service we are offering. Information may also be exchanged as required by law.

Typographical and software errors

When an exchange rate is listed incorrectly due to typographical or software errors, we shall have the right to refuse any submitted banknotes or coins for the incorrectly listed exchange rate. The refused banknotes and coins will then be sent back to the customer, free of charge.

We have made every effort to ensure the accuracy of the information on our website. However, we cannot guarantee the completeness of information provided, nor can we guarantee that your visit to our site will be uninterrupted or error-free.

Questions about our Terms and Conditions

If you have any questions about this Agreement, please contact us via email.

 

 

 

 

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